Privacy Policy

The privacy of our website visitors is very important to us, and we are committed to protecting it. This policy details what we (Shambhala Essaouira) do with your personal information.

1. What personal information do we collect?

The following personal data may be collected:

Information about your computer, including your IP address, geographic location, browser type and version, and operating system;
Information about your visits to and use of this website, including the referring source, visit length, pages viewed, and navigation paths;
Information such as your name and email address, which you enter to contact us via the contact form, by phone, or by email;

2. For what purposes do we collect this data?

We use the information we collect for the following purposes:

To provide and improve our services;
To communicate with you, including responding to inquiries;
To personalise your experience on our website;
To analyse site traffic and usage patterns to enhance our website performance;

3. How do we store and protect your personal data?

The personal information we process for any given purpose is not kept longer than necessary for that purpose. We take appropriate technical and organizational precautions to prevent loss, misuse, or alteration of your personal information. However, no online transmission or storage method is 100% secure.

4. Recipients of your personal data

Your personal information may be shared with our IT and other service providers to the extent necessary for the purposes outlined in this policy. We may also disclose your personal data:

To the extent required by law;
In connection with any pending or future legal proceedings;
To establish, exercise, or defend our legal rights (including for fraud prevention and credit risk reduction);

We do not share your personal information with third parties.

5. What are the cookies used on our website for?

A cookie is a file containing an identifier (a string of letters and numbers) sent by a web server to a browser and stored by the browser. We use both session and permanent cookies on our website. Accepting our cookies on your first visit allows their use on each visit. We use Google Analytics to recognize a computer when a user visits, track navigation, and analyze usage. By default, information related to signed-in users expires after 26 months.

6. What are your rights?

For information or to exercise your rights regarding the processing of your personal data, please contact contact@shambhala-essaouira.com. Under the GDPR, you have rights to access, rectify, limit, delete, and port your data, as well as to object to its processing. You may notify a supervisory authority.

7. Amendments to our Privacy Policy

We may occasionally update this policy. Please check this page regularly for any changes. Last updated on November 2, 2024.

8. Identity and contact details of the person responsible for the processing

MICHIELS Anne Charlotte
contact@shambhala-essaouira.com